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For our GPs

Important Notices for GPs

Urgent Treatment Centre (UTC)

The UTC is located in the Cauldwell Centre next to the A&E Department and is open from 11am – 11pm, 7 days a week, 365 days a year .

Patients are advised to call NHS 111 to book an appointment. When calling NHS 111 call handlers supported by a clinical team will assess the patient and if the UTC is the right place for the patient to be treated, they will make them an appointment, in most cases, on the same day.  An appointment is not required, however it is recommended to reduce waiting times.

To download the UTC Information Poster to display in your GP Surgeries, please click here: UTC Information Poster


Please can we ask all GPs to advise any relevant patient who have experienced Norovirus symptoms within the last 72hrs not to attend the hospital to prevent cross infection. This excludes patients attending for a medical emergency.

Sending faxes to the hospital

Please make sure that you transmit Faxes only to the Safe Haven fax machines within the Trust for the purposes of protecting sensitive and confidential information.

Tel: 01234 792 133 is for referrals, appointments and patient-related transmissions
Tel: 01234 340 122 is for all other transmissions, including non-patient transmissions.

Please do not transmit documents to any other fax machine in the Trust, even if requested to do so, as only Safe Haven Machines are permitted to receive sensitive documents from external senders.

Pathology Merger

Update on Pathology integration at Luton & Dunstable and Bedford Hospitals.

The consolidation of disciplines across the 2 Hospital sites in Pathology is expected to be fully implemented by September, 2021. The first stage will be Blood Sciences, with a Hub at L&D and Spoke at BHT with capacity for inpatients and outpatients work. At that point, primary care work will all be sent to L&D for testing. Secondly, Microbiology to be consolidated at Bedford and, finally, Histopathology processing will be consolidated once it is safe and efficient to do so. It is envisaged that consultant histopathologists will continue reporting from their existing sites. No changes will be implemented that might adversely affect the 62 day pathway.

There will be no changes to how you access ICE, licensing and what you can access. Results, no matter where originated or tested will go back to the requestor. However, there will be changes to how we operate within the laboratories, reference ranges and units and potentially timings of sample pick up. We will maintain communication to update you as we implement changes safely. There is also a long-standing Pathology Lab User Group at Bedford and it is planned to extend this forum to all users of Pathology at Bedford and the L&D.

If you interested in getting involved in user testing for the changes, as they roll out or if you have any questions about the Pathology merger please contact; Charlotte Mustoe at charlotte.mustoe@ldh.nhs.uk

Pathology Merger FAQ

Contact Information

Contact details for all the departments in the Trust, including external telephone numbers and internal extension, is available from the following link: Directory of Consultants and Wards_Nov18

GP Matters

GP Matters is our quarterly newsletter to GPs across Bedfordshire. It is distributed by Bedfordshire Clinical Commissioning Group (BCCG) via the GP Gateway. If you don’t receive a copy and would like to, or have any ideas for content, please email communications@bedfordhospital.nhs.uk

The latest newsletter can be downloaded here: GP Matters Winter 2018

If you would like to request copies of previous newsletters, please contact the Communications team via the details above.

Private Patients at Bedford Hospital

GP Referral Information

Bridges Clinic, Private healthcare at Bedford Hospital, now has a new single point of referral for all patients considering private consultations / treatments at the Hospital

GPs – Please contact our Private Patient Office or fax / email your referral letter:

Telephone       01234 792000

Fax                   01234 795700

Email               bridgesclinic@bedfordhospital.nhs.uk

Secure Email for referrals: dee.hunnie@nhs.net

Website: www.bridgesclinic.co.uk

  • We welcome referrals for adults and children
  • We welcome referrals for non-NHS funded care or where NHS waiting lists may prompt the patient to look at alternative options

For more information about our consultants or referring to us, please see the GP Information sheet.